Refund policy

What Items Are Not Returnable?

Any items that have been opened are not eligible for return. Any product that has not been purchased at www.sorceoils.com is not returnable. Items that do not have an order number cannot be returned.  All gift card sales are final and cannot be refunded or canceled. 

How Do I Return Unopened Products?

All return requests must be made within 30 days of ordering by using our Contact Us page. The unopened products that you are returning must be shipped within 14 days of the return being authorized by Sorce Customer Service. Your returned products must be accompanied by proof of purchase such as a receipt containing the order number. If the returned product is opened or damaged in any way you will not be eligible for a refund. If you have initiated the return process after the 30-day period has passed you will not be eligible for a refund. If we have not received your return within 30 days you will not be eligible for a refund. To initiate a return please reach out to us via our Contact Us. 

Disclaimer

Please allow 7-14 business days once the return has arrived to us for processing and approval. Please be aware that we do not provide return labels or cover the cost of shipping. Results of our products may vary from person to person and results are not guaranteed. When it comes to allergies all of our ingredients are listed. The FDA only evaluates foods and drugs, not essential oils. These products are not intended to diagnose, prevent, treat, or cure any disease. Information presented on our website is not meant to be a substitute for medical advice, diagnosis, or treatment. The advice of a physician should be sought before using any essential oil.